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Contact SimplyCast


SimplyCast’s interactive marketing suite provides various technical support options for you throughout your trial and after you purchase any one our services. Prior to contacting our support staff by phone, we recommend the following order of troubleshooting.

1. Check out the SimplyCast FAQ that contains over 400 answers.
2. Visit the SimplyCast blog. Your issue may have been covered recently.
3. Send us an email at customercare@simplycast.com stating your question or issue or enter it in the feedback form
4. Chat with us using the Live Chat feature.
5. If you still have not found an answer, please contact us via phone at 1.877.312.4979 Ext. 2.
You can also submit your question or issue in the feedback form below.

SimplyCast's mailing address is:
7 Mellor Avenue Unit 12B
Dartmouth, Nova Scotia
B3B 0E8

If you still need assistance, the SimplyCast customer care team is always at your service. You can reach us via online chat, email or by phone. Weekdays: 9:00 AM - 5:00 PM (EST)

email blacklist removal Call Us Today

Local: 902-835-8974

North America: 1-877-312-4979
Australia: +61.2.8011.3385
United Kingdom: +44.20.7558.8954

Fax: 902-835-8976

Sales: Ext. 1
Technical Support: Ext. 2
Product Feedback Line: Ext. 4
Marketing: Ext. 5

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If you are unable to find the answer to your question, please fill out the Support form below. We will respond during regular work hours (Monday - Friday, 9 am - 5 pm EST, excluding all major holidays).

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Client Testimonials

SimplyCast is a great value and very easy to work with but what I like and respect the most is the never-ending quest to be better. The staff is always working on something new and every upgrade I've experienced has been fantastic. The customer service is exceptional as well. I recommend SimplyCast.com to everyone. QuotationMark

Bill Broadbent


My experience with SimplyCast has been a very pleasant one. I love the easy user interface, great customer support and reliability of service. I would and have recommended them to several of my business associates. QuotationMark

James DeBenedetto

Blacklist Monitor Blog    


Spam Words and Phrases to Avoid in Email Marketing

Protecting your IP address and online marketing reputation should be at the top of your list and avoiding the "bad words" is a must to help do that.

Stop Using These Spam-Trigger Words (with Hilarious Commentary)

After some considerable surfing around the big, bad Interweb, we’ve compiled more words that one should never use anywhere in email marketing.

A+ Rating With the Better Business Bureau

SimplyCast has been a Better Business Bureau Accredited business since December 2000. This means it supports BBB's services to the public and meets the BBB Accreditation standards.

To read further on our A+ relationship with the Better Business Bureau, please go here.

30-Day Money Back Guarantee

The SimplyCast team is so convinced that you will absolutely love our easy-to-use Interactive Marketing products, that we are willing to offer a 30 day, risk free money-back guarantee.

If you are unhappy at anytime within 30 days of purchasing one of our email based services, then simply let us know and one of our customer care specialists will refund your purchase in a prompt and courteous manner.

Contact our customer care team by email or phone at
1.877.312.4979 ext. 2.

Our Best Price Promise

At SimplyCast, we strive to provide our customers with the highest quality service at the best price.

In order to continue to help you grow your business and stay on budget, our promise to you is to provide the best price possible.

If you find a similar service advertised or quoted by another company that is similar to a service offered by SimplyCast, contact us by email or phone with either the website link or quote.

The SimplyCast team knows that our Best Price Promise will keep everyone working hard to please you, so that you can keep enjoying SimplyCast's Interactive Marketing Service and grow your business.

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